Kindly read if your package hasn't been delivered

When will my tracking information appear?


You should see tracking events within 24-48 hours after your package has been processed in our facility.

DHL eCommerce Has the Answers

We are happy to help you if you need further tracking assistance.

Customer Service: United States

If you are a customer expecting a shipment sent from the US

Hours of Operation
  • Mon-Fri: 8 AM - 9 PM ET
  • Closed Sat & Sun
For quality and training purposes, calls may be monitored and recorded.

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